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Docs/Moxie/Nudges

Nudges

A nudge is the text in Moxie’s thought bubble in the header. It names something on this page. It does not navigate for you.

The header cue

Moxie sits in the center of the header, on a small shelf under the mark, with a thought bubble beside it. The default bubble reads Ask Moxie. Click the mark or the bubble to open Moxie on the page you are already on.

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Ask Moxie
Header cue at rest. Large Moxie mark on the header shelf, thought bubble reading Ask Moxie.

When Moxie has a page-relevant gap, that same bubble shows the gap, for example Problem statement is empty, with a dismiss control. After a short window the bubble returns to Ask Moxie. The last page-relevant nudge is still available if you open Moxie from the header.

Search
Problem statement is empty
Header cue with a nudge. The gap replaces Ask Moxie in the thought bubble. Dismiss closes the notice without opening Moxie.

Other short labels can appear in that same bubble: Worth a look, Needs your OK, Thinking it through, Working on that, All set. The chrome does not change. Only the words in the bubble change.

On compact screens the header shows the Moxie mark without the bubble. Open Moxie from the mark the same way.

Open from a nudge

Click the mark or the bubble while a gap is showing. Moxie opens with a Moxie reference chip above the composer. The composer stays empty. The placeholder reads Add context, or send this reference… Send the reference as-is, or type first. Remove the chip if you do not want that reference.

Moxie

Investment Profile

Your company

Moxie reference

Problem statement is empty

Add context, or send this reference…

Click a gap nudge. Moxie opens with the reference chip and an empty composer.

When a suggestion needs a decision

If Moxie has a proposed action, the bubble can show the suggestion with a Review chip. Click the mark or the bubble while Review is showing and a sheet opens on top of the page. The thread does not open yet.

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Problem statement is emptyReview
Header cue with a Review chip. Click while Review is showing to open the decision sheet.

The sheet offers Not now, a confirm control such as Approve update or Open page, and Open in chat to discuss. Nothing is written until you approve. Open in chat keeps the suggestion in the conversation. After the Review window ends, click opens the thread instead of the sheet.

Field update

Problem statement

Moxie will write this value to your company record after you approve.

Not nowApprove update

Open in chat to discuss

Nothing is written until you approve. Open in chat keeps this suggestion in the conversation.

Click Review. Decision sheet with Not now, Approve update, and Open in chat to discuss.

What a nudge is not

  • It does not change the route by itself.
  • It does not write a field.
  • Dismiss closes the notice. It does not open Moxie.
  • It does not fire when there is no relevant gap, or when usage is exhausted.
  • A failed or quiet evaluation is not shown as an error in the header. Ask Moxie stays Ask Moxie.
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The header cueOpen from a nudgeWhen a suggestion needs a decisionWhat a nudge is not